A research room for the use of the customers of the Finnish Heritage Agency on Sturenkatu, Helsinki (cropped image), Soile Tirilä / Finnish Heritage Agency

Customer service

The Finnish Heritage Agency’s picture collections will move to the Collections and Conservation Centre in Vantaa. The researcher service for the picture collections ended on 30 June 2023.

The information service on the collections will continue to the extent possible during the move.

The customer services of the Press Photo Archive JOKA and the picture collection of the Maritime Museum of Finland will continue as normal at the Collections and Conservation Centre.

The aim is to open the customer service for the Finnish Heritage Agency’s picture collections in early 2026 in the new customer service facilities at the Agency’s Collections and Conservation Centre.

Tel. +358 295 33 6100
The customer service: Customer service at the Finnish Heritage Agency’s Collection and Conservation Centre will be opened in 2026.
Contact us on weekdays. We are closed in July.

Tel. +358 295 33 6127
The customer service:
open Tue-Thu 10-15
closed on Mondays and Fridays and in July.
The visiting address:
Collections and Conservation Centre
Kanervikkotie 4, 01380 Vantaa, Finland

The Finnish Heritage Agency has published more than 240,000 pictures from its collections as print-quality image files for anyone to use via the Finna online service of museums, archives and libraries. The Finnish Heritage Agency has also opened its dedicated Finna view, museovirasto.finna.fi, from where the images can be downloaded free of charge.

Images of the Press Photo Archive JOKA can be found at the address museovirasto.finna.fi/joka.

The majority of the print-quality, high-resolution images is published under the Creative Commons CC BY 4.0 licence. Images marked with this licence can be freely downloaded and used when mentioning the name of the photographer or author and the owner of the collection. The licence of a small number of images further restricts their use. If an image contains living persons, their permission must be requested for the image to be used for marketing and advertising purposes. When using the photos, please adhere to the photo-specific licence, user instructions and good practice.

Only a small share of the 22 million pictures in the Picture Collections of the Finnish Heritage Agency has been digitised and released online so far. New images are constantly being added to the service. If you cannot find what you are looking for, please contact our customer service. Pictures ordered through the customer service are charged according to our price list.

You can also study images from the Picture Collections in the researchers’ offices of the Finnish Heritage Agency by requesting the images two weeks in advance. Requests are made online using the material order form. If the delivery time exceeds two weeks or the material cannot be delivered, you will be notified accordingly.

The condition of the original picture, its copyright and issues related to the protection of personal data may limit access to and use of the picture. If there are no limitations, you can order a digital copy of the picture and a publication right for it.

The Picture Collections also provide advice on storing pictures.